Why Book With Us
DRC Tourism is the national tourism platform for the Democratic Republic of Congo. Every booking is fulfilled by a five-point-vetted operator, protected by a published 70% deposit and refund policy, secured on PCI-DSS payment infrastructure, backed by 24/7 in-country support, and governed by a GDPR-aligned, EU-hosted data policy. You pay no traveller-side booking fee.
Five-point vetting: ONT licence, USD 1M+ liability insurance, certified guides, three-year clean safety record, community-benefit commitment.
70% deposit, 30% at 30 days, published refund schedule, operator-cancel guarantee, PCI-DSS Stripe & PayPal.
EU-hosted, encrypted, no data sales, no ad-tech, GDPR-aligned rights honoured within 30 days.
Regional safety guidance updated regularly. No wildlife handling, no unauthorised sacred-site access, fair guide wages.
The evergreen guide to Virunga, Kahuzi-Biéga, Salonga, Garamba, Upemba, Okapi and the Congo River — written with ICCN partners.
Purpose-built pathways for Congolese diaspora reconnecting with ancestral regions.
Corporate, NGO, investor and film-crew logistics with province-level intelligence.
One number, answered around the clock, staffed by people physically in the DRC.
Protected areas mapped and documented across all 26 provinces
Verification standard applied to every listed operator, re-audited annually
Universal deposit — one clear booking rule, no hidden top-ups
In-country support line, staffed on the ground in the DRC
Browse the experiences, request a custom plan or talk to traveller care first. No pressure, no obligation, no traveller-side fees.
Serving travellers in 20 languages across every continent.
Because we do the vetting you cannot easily do from abroad. Every operator on our platform is licence-checked, insurance-checked, ICCN-accredited where required, and re-audited annually. Every booking is protected by a published deposit and refund policy. Every trip has a named in-country contact and a 24/7 support line. You get the same operator on the ground, with a verification, escalation and refund layer around it.
We are the national tourism platform for the Democratic Republic of Congo. We do not sell you a package we operate ourselves — we match you to a verified independent operator, hold the deposit under a clear refund policy, and stay accountable end-to-end. Think of us as the trust and coordination layer over the DRC's tourism industry.
Four layers: (1) the operator has been vetted against a five-point standard, (2) your payment sits on PCI-DSS infrastructure and is refundable on a published schedule, (3) your data is EU-hosted, encrypted and never sold, (4) if anything goes wrong we mediate, refund or reschedule under written terms — not on goodwill.
No. There is no traveller-side booking fee. The price you see is the price you pay. Our platform is funded by verified-operator listing fees and partnership revenue from institutional bookings (corporates, NGOs, film crews).
You immediately receive a booking reference, an itemised receipt, your named in-country liaison and the 24/7 support number. Your operator confirms permits and lodges within 3 business days. A balance-payment reminder goes out 45 days before departure; the 30% balance is due at 30 days.
Call the 24/7 support number in your booking confirmation. Our in-country team can adjust logistics, replace a driver, escalate to the operator's leadership, or bring in ICCN or medical support. Every incident is logged and reviewed after your trip; unresolved issues trigger a formal escalation to the Head of Traveller Care.
Licensed, insured, vetted partners
70% deposit terms, cancellation & refund policy
How we collect, store and protect your data
Reconnect with ancestral regions
Corporate, NGO and investor logistics
Honest safety, health and ethics guidance
The evergreen destination authority