Privacy Policy

Effective Date: 4/12/2025

Last Updated: 15/10/2026

DRCTourism.com ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy applies to all users worldwide, including visitors from the European Union, Africa, the United States, and other international regions.

1. Information We Collect

We may collect the following types of information:

a) Personal Information (Voluntarily Provided)

• Full name
• Email address
• Phone number
• Country & city

Information submitted through:

• Contact forms
• Booking inquiries
• Newsletter subscriptions
• Partnership or ambassador applications

b) Technical Information (Automatically Collected)

When you browse our website, we may automatically collect basic technical information to ensure our website functions properly:

• Device type and browser type (for compatibility)
• Language preference
• Session information (to maintain your browsing session)

Where advertising measurement is permitted, Google Ads receives page and device information, cookie or click identifiers, successful enquiry events, and verified payment amounts, currency and transaction references. These support conversion measurement and campaign optimisation. We do not send customer matching identifiers such as email, phone or names.

2. How We Use Your Information

We use your data solely to:

• Respond to your messages, inquiries, and travel requests
• Provide tourism information and destination guides
• Process bookings and reservations you request
• Send newsletters and updates (only if you explicitly subscribe)
• Improve website functionality and user experience
• Ensure website security

We DO NOT sell, rent, or trade your personal data to any third parties.

Advertising measurement helps us understand and optimise our campaigns. Google Analytics measures website usage only when analytics is accepted.

3. Cookies & Tracking

DRCTourism.com uses essential cookies necessary for:

• Basic website functionality
• Remembering your language preference
• Maintaining your session while browsing

Optional Google Analytics and existing analytics services measure website usage when analytics is accepted. Google Ads measures enquiries and verified payments separately. Advertising tags are blocked until acceptance in the EEA, UK, Switzerland, Canada (country-level fallback for Quebec) and unresolved regions. Elsewhere ordinary advertising measurement is enabled unless you refuse or an applicable opt-out is detected.

Use Cookie settings in any page footer to accept, reject or withdraw optional choices. Advertising and analytics choices are independent. We retain a browser visitor reference, decision time, region, notice text/version and decision history, preserving earlier acceptance after withdrawal. Withdrawal blocks future reporting; blocked actions are not replayed after later acceptance. Browser data can be cleared through browser settings.

4. Data Sharing

Google receives the advertising measurement data described above when permitted. We do not upload customer matching data. See Google’s data use information at https://business.safety.google/privacy/.

How Google uses advertising data

Your data may be accessed by:

• Our authorized team members who need it to respond to your inquiries
• Essential service providers (secure hosting) under strict confidentiality agreements
• Legal authorities only if required by applicable law

5. Data Storage & Security

We implement appropriate security measures to protect your personal data:

• Secure, encrypted connections (HTTPS)
• Secure hosting infrastructure
• Limited access to personal data on a need-to-know basis
• Regular security monitoring

6. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact us at: privacy@drctourism.com

7. Third-Party Links

Our website may contain links to external sites such as:

• Airlines
• Hotels
• Tour operators
• Government tourism portals

These external sites have their own privacy policies. We encourage you to review their policies before providing any personal information.

8. Children's Privacy

DRCTourism.com is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13.

If you believe a child has submitted personal data to us, please contact us immediately for deletion at privacy@drctourism.com.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.

10. International Data Transfers

As a global tourism platform, your information may be processed in countries other than your own.

We ensure that all international data transfers comply with applicable data protection laws.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

13. Site Navigation

For a complete overview of our website structure and all available pages: